This step by step procedure helps resolve the issue of not having to view or attach images inside MYCURE. This happens specifically for users who access MYCURE using PLDT internet service (Philippines). Instructions below are provided for both Windows and macOS users.
For Windows User
Control Panel. Click the
Network and Internetcategory.
Network and Sharing Center.
Your currently active network should display, either as a Public or a Private network. To the right should appear the Access type and Connections (e.g. Wi-Fi). Click the link for
Connections. A status dialog should show up (e.g. Wi-Fi Status).
Propertiesbutton on the lower left. A properties dialog should show up (e.g Wi-Fi Properties). There should be a list of items in the center.
Internet Protocol Version 4 (TCP/IPv4). Then click the
Propertiesbutton on the lower right. A new Internet Protocol Version 4 (TCP/IPv4) Properties dialog should show up.
Near the bottom, select
Use the following DNS server addresses. In the
Preferred DNS servertext box, type "**22.214.171.124**". Click OK on the lower right.
Refresh the MYCURE CMS page and try again. You should be able to access and attach images.
For macOS User
System Preferencesapp. Click the
On the left, select your currently active network connection (e.g. Wi-Fi). Click the
Advanced...button on the lower right. An Advanced dialog should appear.
Click the DNS tab. There should be two lists: DNS Servers on the left, Search Domains on the right.
+button below the DNS Servers list. A new entry should appear.
Type "126.96.36.199". Click OK on the lower right. The Advanced dialog should close.
Applyon the lower right. Refresh the MYCURE CMS page and try again. You should be able to access and attach images.