Why can’t I sign up?
Updated over a week ago

There are 3 possible reasons why you are having trouble signing up:

  1. You have a problem with your internet connection.
    Just like Facebook, Gmail, and other websites, you can’t sign up to MYCURE without a decent internet connection. It’s what fuels these awesome online services.

  2. You’re not a doctor
    Our Accounts Team checks the identity of every user who signs up on MYCURE as well as the veracity of the information he/she submits. ONLY registered doctors can use the app. A user who wishes to create his own MYCURE account but has no verifiable of proof of being a registered physician is automatically deemed ineligible for the services offered by MYCURE.

  3. It’s our bad!
    If none of the reasons above fits your case, it’s probably our fault. We’re very sorry about that. Please report this incident to us through email at [email protected] so we can assist right away.

Did this answer your question?